Updated Date: March 18, 2024
At Bolt Mortgage, our paramount concerns are providing reliable service, fostering trust, and safeguarding your privacy and confidence. We take this opportunity to present our privacy policies governing the use of our website and other media channels, delineating our efforts to protect and uphold your information, as well as detailing the nature of collected data and its utilization.
This privacy policy pertains to interactions with Bolt Mortgage, Inc or any of its registered trade names, including BOLT Mortgage. BOLT Mortgage, Inc operates the websites found at https://BoltMortgage.com. The following document outlines our policies regarding the collection, utilization, and disclosure of personal data when engaging with our services, as well as the options available to you concerning that data.
Agreement to Policy
By utilizing our website, social media platforms, or any third-party sites, or by engaging with BOLT Mortgage in any manner, you expressly consent to this Policy, including our utilization and disclosure of information concerning you as described herein.
Children’s Privacy
In accordance with the stipulations of the Children’s Online Privacy Protection Act (COPPA), BOLT Mortgage refrains from marketing to, soliciting, or collecting personal information from individuals under the age of 13. Given the financial nature of our operations, our websites and social media platforms are not designed to appeal to individuals under the age of 18. Thus, we do not knowingly solicit or receive information from individuals under 18 years of age. In instances where inadvertent collection of Personal Data from minors occurs without verified parental consent, appropriate measures are taken to expunge such information from our servers.
Information Collection
We may request personally identifiable information from you, which can be utilized to establish contact or identification. This may encompass:
– Your name, postal address, email address, telephone numbers, social security number, employment details, and all pertinent financial information requisite for credit assessment.
– Information provided by you on applications, surveys, online registrations, or analogous forms.
– Details regarding your transactions with us or others (such as account balances, transaction histories, or communication records).
– Information pertaining to your creditworthiness, credit history, and other pertinent data obtained from consumer reporting agencies or providers of marketing and demographic intelligence.
– Data from external sources concerning your employment, credit status, or other pertinent relationships, aiding in the verification of information provided by you (e.g., employment history, loan balances, or property insurance coverage).
Google Analytics
We employ Google Analytics, a web analytics service provided by Google, to monitor and report website traffic. This service assists us in analyzing user interactions with our Site and Services. The data collected is shared with other Google services and may be utilized by Google to personalize advertisements within its advertising network. For further insight into Google’s privacy practices, please refer to Google’s Privacy & Terms webpage: https://policies.google.com/privacy?hl=en
Cookies and Other Technical Information
To enhance your online experience, we may deploy “cookies” to your device. These files aid in identifying you as a unique user and store personal preferences alongside technical data (including click-through and click-stream data). Cookies may be either permanent (persisting until manually deleted) or temporary (existing until browser closure). Additionally, tracking mechanisms such as “Web beacons” may be employed to monitor website usage. While cookies or Web beacons per se do not contain personally identifiable information, if you elect to furnish such information on our websites, it may be correlated with data stored in cookies or Web beacons.
Your continued use of our websites signifies acceptance of this Privacy Policy, including our use of cookies and Web beacons as described. You retain the option to configure your browser to reject cookies from our site or others. Furthermore, by configuring your browser to display HTML emails as text only, you may mitigate the use of certain Web beacons. Nevertheless, some areas of our websites may necessitate cookie or similar device usage for access, and disabling such mechanisms may impede access to specific content.
Location Data
With your consent, we may utilize and retain location information. This data aids in furnishing features of our Service and enhancing its quality. You maintain the ability to enable or disable location services at your discretion via device settings.
Protecting the Confidentiality and Security of Your Information
While preserving the confidentiality of financial information is of paramount importance to us, it is crucial to acknowledge that no method of internet transmission or electronic storage is entirely impervious to breaches. We employ a variety of reasonable precautions to safeguard your information and curtail disclosure, adhering to State and Federal Law mandates. Access to your personal information is restricted to diligently trained professionals and servicing entities.
Responsible Sharing
The online information provided by you or collected by us is utilized to process service requests, deliver products or information, facilitate online interactions, and enhance customer service. We may share a portion of collected information with third parties, such as service providers, product suppliers, or as permissible by law. In instances where information is shared with contracted service providers, they are obligated to uphold customer information confidentiality and utilize data solely for the purpose of rendering requested services. We do not engage in the sale of your information. Disclosure to external parties may occur when deemed reasonably necessary to (i) comply with legal mandates, (ii) safeguard the rights, assets, or safety of Bolt, INC, its personnel, or (iii) prevent fraudulent activities, money laundering, terrorism, or other illicit conduct.
Please consult our U.S. Consumer Privacy Notice, where applicable, for additional insights into information sharing practices with affiliates and third parties.
Maintenance of Accurate Information
We have implemented reasonable procedures to ensure the accuracy and completeness of your personal information. If you believe our records contain inaccurate or incomplete information, kindly notify us by calling 281-212-9200 or submitting a written inquiry to BOLT Mortgage, Inc Attention: Compliance Department, 4440 W Main Street, League City, TX, 77573. Prompt action will be taken to investigate your concerns and rectify any inaccuracies in a timely manner.
To fortify security and uphold the confidentiality of sensitive information, we have implemented an email system offering a convenient means for receiving and responding to emails while maintaining user privacy.
Policy Updates
In the event of policy updates, revisions will be incorporated into the Policy, along with an updated “date of most recent update” at the outset of the Policy. Updated Policies become effective upon posting on the Site. Continued utilization of the Site post-update implies acceptance of the revised Policy.
This policy is provided by BOLT Mortgage,Inc located at 4440 W Main St, League City, TX 77573, NMLS #2583440. For further inquiries, we may be contacted at Bolt@BoltMortgage.com or via telephone at 281-212-9200.